Abstract

Author:
Bernardo C. Lunar, Angelique Perez, Carmela Ma. Cielito M. Eala

Doi: 10.26480/bosoc.02.2024.75.84

This is an open access article distributed under the Creative Commons Attribution License CC BY 4.0, which permits unrestricted use, distribution, and reproduction in any medium, provided the original work is properly cited

The study examines the landscape of quality assurance at San Pablo Colleges, highlighting the institution’s steadfast dedication to continuous improvement and its current standing in various key areas. Notably, the research sheds light on the institution’s strong commitment to quality assurance, as evidenced by its robust practices and policies in accreditation, curriculum development, and faculty enhancement. Despite its notable commitment, the study reveals specific areas within the quality assurance framework that demand immediate attention, including the customer feedback and satisfaction aspect, as well as the risk management strategies. Similarly, it identifies certain areas within the accreditation efforts that warrant a more comprehensive approach, notably the Library and Other Resources, thereby emphasizing the importance of sustained efforts toward improvement. Furthermore, the investigation into the school’s effectiveness underscores its strong standing within the educational sphere, yet highlights areas such as Student Support Services and Facilities and Resources that necessitate further development. The study’s findings reveal a positive correlation between the effectiveness of quality assurance practices and stakeholder satisfaction, as well as between stakeholder satisfaction and the school’s overall effectiveness, signifying an optimistic trajectory for San Pablo Colleges. In response to the identified challenges, the study outlines a comprehensive action plan geared toward enhancing existing quality assurance practices. Key recommendations include the standardization of documentation procedures, increased investment in infrastructure, and the integration of cutting-edge technological systems. Moreover, fostering a culture of transparency and accountability and transitioning to an institutional mindset are emphasized as crucial steps toward achieving sustained institutional growth and success. The proposed enhancements, if implemented, have the potential to not only address the current challenges but also establish a dynamic and efficient educational ecosystem that resonates with the evolving needs of stakeholders. This holistic approach aligns with the institution’s vision for continuous improvement and promises a sustainable and thriving future for San Pablo Colleges.